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Coastline ms100 M09/16 Final Exam latest 2017 QuestionQuestion 1The term "glass ceiling" refers to:invisible barriers of discrimination that prevent managers from advancing employees.invisible barriers of discrimination against unprotected groups.invisible barriers of discrimination that block protected groups from advancing into upper management.invisible barriers of discrimination that involve the physical environment of the company.Question 2Core values and beliefs that act as a guide when individuals formulate courses of action are called:business ethics.individual conduct.ethical conduct.morality.Question 3The word most closely associated with employment orientation is

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Coastline ms100 M09/16 Final Exam latest 2017

QuestionQuestion 1The term "glass ceiling" refers to:invisible barriers of discrimination that prevent managers from advancing employees.invisible barriers of discrimination against unprotected groups.invisible barriers of discrimination that block protected groups from advancing into upper management.invisible barriers of discrimination that involve the physical environment of the company.Question 2Core values and beliefs that act as a guide when individuals formulate courses of action are called:business ethics.individual conduct.ethical conduct.morality.Question 3The word most closely associated with employment orientation is ____________.compensationremunerationfamiliarizationsettlementQuestion 4The U.S. labor force is becoming ____________.dominated by older malesdominated by femalesmore diversifieddominated by younger malesQuestion 5Pre-employment physical examinations can be used for all the following except:excuses for not hiringcertification of physical capabilitiesmedical historiesprevention of insurance fraud claimsQuestion 6Organizations can encourage unethical behavior in employees in the following ways except:threatening unusually severe punishments.offering unusually high rewards.emphasizing results.accommodating suspensions.Question 7A risk that is definitely not worth taking for managers and employees is the risk of:ruining the rest of one's career.uncertainty.economic risk.business risk.Question 8The ethical process that states that employees should treat others as we ourselves want to be treated is called the:Environmental assessment.Golden Rule.business norm.operating procedure.Question 9Turnover of employees, constant change, and an uncertain future force managers to use human resource ____________.forecastingdescriptionsanalysisaccountingQuestion 10A company's best defense against accusations of discrimination or bias in hiring is to be certain that any employment practice or device adheres to the following except:performance standards are met.it is a business necessity.it acknowledges a bona fide occupational qualification.it is job related.Question 11Today, the collective pressures of society demand that businesses:turn a profit.solve many societal problems.disregard private interest groups.pay substantial stock dividends.Question 12Generally, employment interview questions that ask about age or marital status are considered ____________.within an unstructured interview formatrequiredlawfulunlawfulQuestion 13Codes of conduct can best be described as:proceduresgeneral guidelinescompany policiesall of the aboveQuestion 14The most valued organizational asset or resource is ____________.sales volumeaccounts receivablecashpeopleQuestion 15____________ is the obligatory action of employees and organizations to protect, benefit, and avoid harm to others.Public initiationSocial responsibilityPrivate concernPublic and social reclamationQuestion 16The assignment of conducting the in-depth interview normally will be granted to the ____________.applicant's reporting superiortraining departmentDirector of Personnelpersonnel departmentQuestion 17When a person carries out his or her work duties "because" of "the duty," they are practicing the ethical theory of ____________ behavior.non consequentialcompliancesocialcontributoryQuestion 18Team members engage in the following kinds of communication except:utilizing non-verbal forms.deliberating on a problem or issue.exchanging view.discussing work.Question 19Entrepreneurs are enterprising individuals who organize and operate businesses. Such individuals within established corporations are termed:intrapreneurs.motivators.change agents.empowerment specialists.Question 20Moving or shifting employees from one specific job to another is called job:rotationredesignenrichmentenlargementQuestion 21A good reward system will include:rewards that are comparable to other organizationsrewards that are available to allrewards that meet basic needsall of the aboveQuestion 22The communication message is a carrier of:channels.direction.information.transmission.Question 23The ways in which people observe and the basis for making judgments about the stimuli they experience isstereotype.semantic.perception.barrier.Question 24A significant number of colleges and universities are operating summer session classes Monday through Thursday. This is similar to:intrapreneurshipa compressed workweekflextimejob sharingQuestion 25Face-to-face or voice-to-voice conversations that take place in real time and allow instant feedback are called:interpersonal communication.semantics.coordination.channels.Question 26A mentoring manager that encourages a subordinate to "shadow" his/her leadership exemplifies which process theory of motivation?expectancyequitygoal-settingreinforcementQuestion 27"Seek not only to be understood but to understand...," one of the American Management Association's "Ten Commandments of Good Communication," focuses upon being a good:listener.interpreter.critic.provider.Question 28According to Maslow, a person's needs are arranged:according to each individual.in a priority.randomly.by societal influences.Question 29Over an extended period of time, an unmet need can ____________ an employee.assistfulfill, satisfyfrustratehelpQuestion 30The process through which people and organizations accomplish objectives is:coordination.organizing.communication.planning.Question 31"G

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