Many businesses would like to get inside the minds of their customers to know what they are thinking
Many businesses would like to get inside the minds of their
customers to know what they are thinking. This can be accomplished
through understanding the factors that influence consumer buying
behavior. Follow these three steps to complete this Discussion topic:
Step 1: Go to the Strategic Business Insights® (©2009-2014) website and
take the VALS® Survey by copying and pasting this URL into your Web
browser: http://www.strategicbusinessinsights.com/vals/presurvey.shtml
This survey determines a person’s consumer preferences, attitudes, etc.
To Receive an Accurate VALS Type:
By design, the questions are for use by people whose first language is
American English. If you are not a citizen of the United States or
Canada, residency should be for enough time to know the culture and its
idioms. If you do not meet these conditions, your VALS type will not be
valid.
Step 2: Choose a car manufacturing company from the list and visit the
company’s website to conduct an information search and evaluate the
alternatives of the complete product offering.
Toyota
Kia Motors
Hyundai
Mercedes Benz
Volvo
Alpha Romeo
Ford
General Motors
Renault
BMW
Nissan
Tata
Step 3: Using research from Chapter 6 in your textbook, write your
response to the following questions pertaining to consumer decision
making:
Based on the information you gathered and alternatives available on the
company website you explored, which vehicle offering seems to be the
most relevant to your needs? Explain why?
Using the results of the VALS survey, describe the accuracy of results
and relate them to your vehicle choice.
Select three (3) of the factors discussed in Chapter 6 (Exhibit 6.3)
that affect consumer buying behavior and explain why they would impact
your decision to buy the vehicle most relevant to your needs.
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